Terms and Conditions

Cheekychairs.com is operated by Cheeky Chairs Ltd, who can be contacted at 153 Boardwalk Place, London E14 5SG tel: 07388 528244

These terms and conditions (“Terms”) apply to each purchase of goods made from our website www.cheekychairs.com or by telephone +(0)7388 528244. We may change or update these Terms from time to time and will publish any changes on this website.

By making a purchase from us you undertake that all products ordered are for your own use and not under any circumstances for resale.

These Terms are governed by English law and are subject to the jurisdiction of the English courts.

PRODUCT DESCRIPTIONS

We try to ensure that the product descriptions, images and prices that appear on our website are accurate. However, sometimes mistakes happen and in the event of any errors on our website then we will rectify the error as soon as reasonably possible and inform you of any error relating to any product you have ordered. .

If there is an error in the pricing of any products we will contact you as soon as is reasonably possible and you may either confirm the order at the correct price or cancel the order.

Please note that sometimes the colours of products as they appear on your monitor and as they actually appear may be slightly different due to factors such as your monitor display settings and, for photographs, the lighting conditions at the time. Although we try our best to ensure consistency, sometimes different batches of the same fabric, wood and paint may be slightly different in colour and we cannot accept returns for this reason.

Cheeky Chairs  reserves the right to make modification on illustrated products show within the website.

YOUR ORDER

Before placing your order, please make sure you have entered all information correctly. 

You will be charged the full purchase price at the time of ordering. Once your order is placed we will send you an email confirming the details of your order and giving an estimated delivery date.  

Each Cheeky Chair is individually made to order. The lead time from ordering to delivery is normally 4 - 6 weeks. 

DELIVERY

When your Cheeky Chair(s) are ready to be delivered one of our team will get in touch to arrange a convenient day and time slot for delivery. We deal with carefully selected specialist carriers and will do our best to accommodate your timing needs. We charge a set rate of £20.00 per delivery for most UK mainland deliveries.

CANCELLATION AND RETURNS

Although we hope you will fall in love with your Cheeky Chair(s) but if you don’t we have a no-fuss returns policy. If you are not completely satisfied with your purchase, you can return your item(s) for a full refund within 5 days of purchase.

Please contact our online team by emailing info@cheekychairs.com detailing your order number and the item(s) to be returned. We will then arrange for the items to be collected at a convenient time.  You will receive confirmation via email once your item(s) have been refunded.  Please allow 5-10 working days for the refund to show in your account.

Unless there is a structural defect in the product delivered to you, we do not accept returns of any products notified to us later than 14 days after delivery.

LIABILITY

The products we supply to you will be of satisfactory quality, fit for purpose, and as described

If we deliver any product with a structural defect, please contact us as soon as possible to arrange a repair, replacement or refund.

We will not be liable to you for any indirect losses, including any loss of revenue or profits or any other losses that are not reasonably foreseeable at the time your order is accepted (except that these Terms do not limit our liability to you for death, personal injury or fraud).

We will not be liable to you for any loss you suffer as a result of our being unable to comply with our obligations under these Terms because of circumstances beyond our reasonable control.

These Terms do not affect your statutory rights.