Our Quality Promise To You
We know how important trust is, particularly when you are shopping online. Our aim is to exceed your expectations. To ensure that every chair or bar stool we produce looks even better in your home than it did on our website.
Our promise to you is that you can trust us to guarantee that the product you receive will be of the highest quality and that if there are any problems at all, we are contactable by phone, email or post 6 days a week.
We aim to offer a personal customer service that is second to none and have an absolutely No-Fuss Returns Policy. If for whatever reason, you are not happy with your purchase, please get in touch immediately and we will do our best to put it right. We promise we will give you a full-no-fuss refund if we can't. Simply contact us within 14-days of your delivery date on 07388 528244 or email us at firstname.lastname@example.org
Each Cheeky Chair or Bar Stool is individually made and skilfully crafted using only the highest quality materials:
- all our raw chair frames are crafted from sustainably sourced wood - primarily beech or ash.
- each chair is hand painted in colours specially selected for their depth and vibrancy.
- each seat is individually upholstered using traditional and sustainable methods including webbing, stuffing ties and tacked rolled edges.
- all seats are individually upholstered using natural materials including hessian, calico, wool, and ginger coir stuffings.
- every seat is lovingly fitted with a top cover carefully chosen from the finest designer fabrics.
- all selected fabrics are upholstery grade and have a minimum Martindale score (Rub Test) of 23,000 to ensure they are fit-for-purpose and long lasting.
- each chair and barstool is handcrafted to perfection and assembled locally in Kent.
- all upholstered seats include a fire retardant barrier lining and all materials meet the Furnishings (Fire) (Safety) Regulations 1988.
- all suitable fabrics can be treated with ITOGARD fabric protection to reduce potential staining from any spillages.
- each chair and bar stool is perfectly created.