Our Quality Promise To You
We know how important trust is, particularly when you are shopping online. Our aim is to exceed your expectations. To ensure that every chair or bar stool we produce looks even better in your home than it did on our website.
Our promise to you is that you can trust us to guarantee that the product you receive will be of the highest quality and that if there are any problems at all, we are contactable by phone, email or post 6 days a week.
We aim to offer a personal customer service that is second to none. If, for whatever reason, you are not happy with your purchase get in touch immediately and we will do our best to do something about it.
Each Cheeky Chair is individually made and skilfully crafted using high quality materials:
- all our raw chair frames are crafted from sustainably sourced wood - primarily beech or ash.
- each chair is hand painted in colours specially selected for their depth and vibrancy. The finish is eggshell for its sheen and durability.
- each seat is hand-upholstered using traditional and sustainable methods including webbing, stuffing ties and tacked rolled edges.
- all seats are individually upholstered using natural materials including hessian, calico, skin wadding and black coir stuffings.
- all upholstered seats include a fire retardant barrier lining and all materials meet the Furnishings (Fire) (Safety) Regulations 1988.
- every seat is lovingly fitted with carefully selected luscious designer fabric.
- all suitable fabrics can be treated with ITOGARD fabric protection to reduce potential staining from any spillages.